FAQ Category

FAQ

  • Q Can I get samples before placing an order? What's the sample lead time?

    A
    We offer free samples for evaluation. Sample lead time is 2-3 days.
    A4-sized samples are available with freight charges only. For meter-length samples, contact us for cost details.
    1-2 free samples are available, but express shipping fees apply.
  • Q Are you a manufacturer or trading company?

    A
    We're a manufacturer offering premium quality, competitive pricing, and professional service.We operate integrated facilities including knitting mills, dyeing plants, and trading divisions.
  • Q What's the production lead time after order confirmation? What are shipping terms?

    A
    Ready stock ships in 5-6 days. Regular production takes 15-25 days. Small trial orders ship via courier (DHL/FedEx/UPS/TNT). Bulk orders ship by sea/air per your requirements. We optimize logistics for efficiency.
  • Q What packaging do you typically use?

    A
    Standard options: OPP bags, PVC bags, mesh bags, or custom gift boxes. Custom logo printing available at no extra cost.
    Standard: plastic bag (inner) + woven bag (outer). Custom packaging available.
  • Q Can we add our logo? Do you offer custom labeling?

    A
    Yes, we provide custom logo application and labeling services.
  • Q Payment terms for samples vs. bulk orders?

    A
    Samples: PayPal/Alibaba Trade Assurance. Bulk orders: T/T, L/C, e-Cheque.
  • Q How do you ensure quality control?

    A
    All products undergo pre-shipment inspection. We send pre-shipment approval samples.
    Comprehensive QC before dispatch. Contact us immediately if quality issues arise, we'll resolve collaboratively.
  • Q Do you provide physical color cards?

    A Available for select fabrics. We customize colors using your physical samples/Pantone codes and provide 5x5 cm lab-dips.
  • Q What's your Minimum Order Quantity?

    A Standard MOQ: 500 kg per style. Orders below MOQ incur machine adjustment fees.
  • Q What certifications do you hold?

    A OEKO-TEX , GRS , ISO, SGS.
  • Q Sample & bulk production timelines?

    A
    Samples: 5-8 days. Bulk: 1-3 days for inspection/packing (ready stock); 15-20 days production time.
  • Q Can you offer volume-based pricing?

    A
    Yes, we provide competitive factory-direct pricing scaled to order quantity. Significant discounts available for large-volume orders.
  • Q Can you produce based on our designs?

    A
    Yes. Send us your original sample for replication.
  • Q Do you protect design confidentiality?

    A Strict confidentiality guaranteed. Client customizations are never disclosed or shared.
  • Q How to contact you?

    A
    Submit your inquiry via the "SEND" button below. Reach us via Trade Manager, email, WhatsApp, or phone. Factory visits welcome by appointment.
     
  • Q Is a deposit required after contract signing?

    A Yes. 30% deposit within 3 working days. Production lead time starts upon deposit receipt.
  • Q Do you offer OEM services?

    A
    Yes. We customize products with your logo based on specifications.
  • Q Why choose us?

    A
    Industry expertise+Competitive pricing+Premium quality control+On-time delivery+ comprehensive after-sales support. Our Principle: Mutual Benefit.

  • Q Do you accept small orders?

    A Yes. We support growing businesses and welcome trial orders.
  • Q Can lanfex support small-batch sampling before mass production?

    A Absolutely. We offer rapid sampling services so brands can evaluate fabric performance, hand-feel and appearance before placing bulk orders. This helps streamline product development and ensures the final fabric meets your expectations.
We provide massive popular solutions and in-depth OEM/ODM services.

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WhatsApp: +8619557505855
Phone: +86-13655858789
Email: lanfex001@gmail.com
Post Code: 312030
Address: Room 201, 2nd Floor, Building 4, No. 11, Xinggong Road, Dahe Village, Anchang Sub - district, Keqiao District, Shaoxing City, Zhejiang, China
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